FAQ
Heavenly Heat manufactures its own products and uses different channels to distribute these products.
Are Heavenly Heat system zero emf?
All our heating systems are zero EMF, thereby there is no need to worry about adverse effects to the occupants of the room. We use tin to insulate 100% of the conductors within the cable and ground wire, thereby no Electro Magnetic Frequency is allowed to escape outside of the cable making safe to use in residential and commercial applications.
Can Heavenly Heat systems be used as primary heat?
We offer indoor heating systems at 10, 12, 15 and 20 watts per square foot. Thereby we can customize a system that will perform in your specific application. Also our systems are 120 and 240 Volt thereby being able to cover large areas. Please note that our outdoor systems are 35 Watts per square foot and are 120 or 240 Volt.
How easy is it to install the Heavenly Heat easy mat?
It is called the Easy Mat because of the ease of installation. The Easy Mat is designed with a Do it Yourselfer in mind. No special tools are required for installation. We also supply a layout diagram with the product which will aid in the installation. Our Customer Service representatives are available 24/7 and will walk you through the installation step by step.
How efficient is electrical floor heating by Heavenly Heat ?
Our heating systems are extremely efficient, especially when combined with a programmable thermostat. It is a general misconception that electrical heating is inefficient. Heavenly Heat systems are far more efficient than other heating systems.
How long will the Heavenly Heat system last ?
Installed correctly, our heating systems will last a lifetime. The heating cable is in many aspects very similar to the electrical wire that travels through your walls (to provide electricity to the electrical outlets). Unless damaged, there is no reason for the cable to last less than a lifetime. Please note, that although we use the best thermostats on the market, the thermostat is the only vulnerable component in the system and would have to be replaced.
How quickly are orders shipped ?
Requirement dependent, we are able to ship any size order the day after you place your order. Most of our orders are shipped via FedEx Ground unless otherwise requested by the customer.
How safe is electrical floor heating by Heavenly Heat ?
Heavenly Heat manufactures and supplies electrical heated floor systems that are safe and durable. All our heating systems are accredited by third party reputable testing facilities such as UL, ULc and CSA. We regularly undergo surprise audits by these regulatory bodies to ensure that our products are safe and perform “as intended”.
Should insulation be placed under the Heavenly Heat systems?
The heating system works by transferring electrical current through a resistant cable, the heat is generated on all sides of the cable, thus warming the floor above as much as the surface material below. In order to achieve exceptional efficiencies we recommend to insulate under the heating system, causing all the heat generated to move towards the upper surface.
Under what type of flooring can Heavenly Heat systems be installed ?
We have a large variety of heating systems that are suitable for installation under any type of flooring. Please ensure to read the installation instructions that apply to your type of flooring prior to commencing the installation of the heating system.
What type of driveway material are suitable for Heavenly Heat systems?
Our heating systems are designed to be installed under all types of driveway materials, including Concrete, pavers, and any other type of pavement.
Will the installation of our systems raise the height of my floors ?
Heavenly Heat Easy Mat will raise the floor by 1/8 of an inch. This should not affect the height of the door or the height of the baseboards in the room. Also, such a minor increase in height would make it easy to level the new flooring to the existing flooring that might be in other rooms.
